Tel: 010 500 7354
Terms & Conditions
Welcome to Zakhe Mining Supplies. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions.
1. General
Zakhe Mining Supplies provides mining, industrial, safety, engineering, and related products and services. These Terms & Conditions apply to all website visitors, customers, and users.
We reserve the right to update or modify these terms at any time without prior notice.
2. Products & Services
All products displayed on our website are subject to availability. While we make every effort to ensure product descriptions, pricing, and information are accurate, errors may occasionally occur. Zakhe Mining Supplies reserves the right to correct any errors and update information without notice.
3. Pricing & Payments
All prices are subject to change without prior notice.
Payment must be made in full before orders are processed unless otherwise agreed.
We reserve the right to cancel or refuse orders where payment has not been received or verified.
Accepted payment methods may include EFT, secure online payments, and approved account payments.
4. Orders & Delivery
Delivery times are estimates and may vary depending on product availability and location. Zakhe Mining Supplies will not be held liable for delays caused by third-party couriers, suppliers, or circumstances beyond our control.
Customers are responsible for providing accurate delivery information.
5. Returns & Refunds
Returns and refunds are subject to our Returns & Refunds Policy. Products must be returned unused, in original packaging, and accompanied by proof of purchase where applicable.
6. Product Warranty & Guarantee
We aim to supply quality products that meet industry standards. Any warranty claims will be handled according to manufacturer guidelines and applicable South African consumer protection laws.
The warranty does not cover:
Misuse or negligence
Improper installation or handling
Normal wear and tear
Unauthorized repairs or modifications
7. Limitation of Liability
Zakhe Mining Supplies shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products, services, or website.
Customers are responsible for ensuring products are used correctly and in accordance with safety regulations and manufacturer instructions.
8. Intellectual Property
All website content, including text, logos, graphics, images, and product information, remains the property of Zakhe Mining Supplies unless otherwise stated. Unauthorized use, reproduction, or distribution is prohibited.
9. Privacy
Customer information submitted through the website will be handled responsibly and used only for business purposes in accordance with applicable privacy laws.
10. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.
11. Contact Information
For any questions regarding these Terms & Conditions, please contact us through our website: